We're here to help
Answers to the questions we hear most often.
What products do you offer?+
Luxury macarons, cookie coloring and painting, marshmallows, cupcakes, printed cookies, and other edible art — for Qatar National Day and beyond.
How far in advance should I place my order?+
Usually same day if ordered before 4:00 PM. We recommend ordering 2 to 3 days ahead, especially for custom designs.
Do you offer fully customized designs?+
Yes. Bespoke macarons, cupcakes, cookies and marshmallows, matched to a theme, colors, logo or character.
Can you print photos or logos on cookies?+
Yes, using high-quality edible ink for photos, logos and artwork.
Do you provide kids' workshop activities?+
Yes. The Smart Cookies Club runs cookie and cupcake decorating, cookie painting, and food 3D printing workshops for children, with materials, supervision and safety guidelines included. See www.thesmartcookies.club.
Do you deliver across Doha?+
Yes, to all Doha zones. Fees vary by zone and distance — see the Delivery Zones & Fees table below.
How much is the delivery fee?+
Fees depend on the municipality zone. See the table below for the exact fee for your area — the same table is used at checkout.
Do you offer same-day delivery?+
Same as above: same day if ordered before 4:00 PM, with 2 to 3 days' notice preferred for custom orders.
Are your products halal?+
Yes, all ingredients are halal-compliant.
Can I order for corporate events?+
Yes. Branded macarons, printed cookies, customized marshmallows and corporate gift boxes for events, launches and VIP gifting.
Do you offer bulk or wholesale pricing?+
Yes. Event, school and company orders get special pricing based on quantity and customization — contact us directly for a quote.
How do I store macarons and cupcakes?+
Macarons are refrigerated and best served chilled. Cupcakes are kept at room temperature and best eaten the same day.
What payment methods do you accept?+
Online payment and cash on delivery for selected orders. Payment in advance may be requested for customized or perishable orders.
Can I cancel or modify my order?+
Orders can be modified within 48 hours of placement — message us as soon as possible.
How can I contact you?+
WhatsApp, Instagram (@thesmartcookies.qatar), or info@thesmartcookies.net.
Delivery Zones & Fees
The same fees shown here are the ones applied at checkout. Don't see your area? Contact us and we'll do our best to arrange something.
Pick Up (from Bin Mahmoud)
The Smart Cookies — Al Jazeera St, Fereej Bin Mahmoud, Doha
Free
| Zone | Delivery Fee |
|---|---|
| Zone 1 — Al Jasrah | QAR 15.00 |
| Zone 2 — Al Bidda | QAR 15.00 |
| Zone 3 — Fereej Mohamed Bin Jasim / Mushayrib | QAR 15.00 |
| Zone 4 — Mushayrib | QAR 15.00 |
| Zone 5 — Al Najada / Barahat Al Jufairi / Fereej Al Asmakh | QAR 15.00 |
| Zone 6 — Old Al Ghanim | QAR 15.00 |
| Zone 7 — Al Souq | QAR 15.00 |
| Zone 12 — Al Bidda | QAR 15.00 |
| Zone 13 — Mushayrib | QAR 15.00 |
| Zone 14 — Fereej Abdel Aziz | QAR 15.00 |
| Zone 15 — Ad Dawhah Al Jadidah | QAR 15.00 |
| Zone 16 — Old Al Ghanim | QAR 15.00 |
| Zone 17 — Al Rufaa / Old Al Hitmi | QAR 15.00 |
| Zone 18 — As Salatah / Al Mirqab | QAR 15.00 |
| Zone 19 — Doha Port | QAR 15.00 |
| Zone 20 — Wadi Al Sail | QAR 15.00 |
| Zone 21 — Rumeilah | QAR 15.00 |
| Zone 22 — Fereej Bin Mahmoud | QAR 15.00 |
| Zone 23 — Fereej Bin Mahmoud | QAR 15.00 |
| Zone 24 — Rawdat Al Khail | QAR 15.00 |
| Zone 25 — Fereej Bin Durham / Al Mansoura | QAR 15.00 |
| Zone 26 — Najma | QAR 15.00 |
| Zone 27 — Umm Ghuwailina | QAR 15.00 |
| Zone 28 — Al Khulaifat / Ras Abu Aboud | QAR 20.00 |
| Zone 29 — Ras Abu Aboud | QAR 20.00 |
| Zone 30 — Duhail | QAR 20.00 |
| Zone 31 — Umm Lekhba | QAR 20.00 |
| Zone 32 — Madinat Khalifa North / Dahl Al Hamam | QAR 20.00 |
| Zone 33 — Al Markhiya | QAR 20.00 |
| Zone 34 — Madinat Khalifa South | QAR 15.00 |
| Zone 35 — Fereej Kulaib | QAR 15.00 |
| Zone 36 — Al Messila | QAR 15.00 |
| Zone 37 — Fereej Bin Omran / New Al Hitmi / Hamad Medical City | QAR 15.00 |
| Zone 38 — Al Sadd | QAR 15.00 |
| Zone 39 — Al Sadd / New Al Mirqab / Fereej Al Nasr | QAR 15.00 |
| Zone 40 — New Salatah | QAR 15.00 |
| Zone 41 — Nuaija | QAR 15.00 |
| Zone 42 — Al Hilal | QAR 15.00 |
| Zone 43 — Nuaija | QAR 20.00 |
| Zone 44 — Nuaija | QAR 20.00 |
| Zone 45 — Old Airport | QAR 20.00 |
| Zone 46 — Al Thumama | QAR 20.00 |
| Zone 47 — Al Thumama | QAR 20.00 |
| Zone 48 — Doha International Airport | QAR 20.00 |
| Zone 49 — Doha International Airport | QAR 30.00 |
| Zone 50 — Mintaqat | QAR 30.00 |
| Zone 51 — Al Gharafah | QAR 30.00 |
| Zone 52 — Al Luqtah | QAR 20.00 |
| Zone 53 — New Al Rayyan / Al Wajba / Muaither | QAR 30.00 |
| Zone 54 — Fereej Al Amir / Luaib / Muraikh / Baaya / Mehairja / Fereej Al Soudan | QAR 20.00 |
| Zone 55 — Al Waab | QAR 30.00 |
| Zone 57 — Industrial Area | QAR 30.00 |
| Zone 58 — Mintaqat | QAR 30.00 |
| Zone 60 — Al Dafna | QAR 20.00 |
| Zone 61 — Al Dafna (West Bay) | QAR 20.00 |
| Zone 62 — Lekhwair | QAR 20.00 |
| Zone 63 — Onaiza | QAR 20.00 |
| Zone 64 — Lejbailat | QAR 20.00 |
| Zone 65 — Onaiza | QAR 20.00 |
| Zone 66 — West Bay / Leqtaifiya / The Pearl (partial) | QAR 20.00 |
| Zone 67 — Al Markhiya | QAR 20.00 |
| Zone 68 — Jelaiah / Al Tarfa / Jeryan Nejaima | QAR 20.00 |
| Zone 69 — Jabal Thuaileb | QAR 30.00 |
| Zone 70 — Leabaib / Al Ebb / Jeryan Jenaihat / Al Kheesa / Rawdat Al Hamama / Wadi Al Wasaah / Al Sakhama / Al Masrouhiya / Wadi Lusail / Lusail / Umm Garn / Al Daayen | QAR 30.00 |
| Zone 71 — Al Kharaitiyat / Izghawa / Umm Slal Mohammed / Bu Fesseela / Umm Slal Ali / Umm Al Amad / Umm Obairiya / Lekhshaina / Sunay Lehmaidi | QAR 30.00 |
| Zone 72 — Al Utouriya | Not available |
| Zone 73 — Al Jemailiya | Not available |
| Zone 74 — Simaisma / Al Jeryan / Al Khor | QAR 50.00 |
Fees are per order and may vary by distance and municipality zone. The exact fee for your address is always confirmed at checkout.